FAQs

Indeed, we offer comprehensive design and visualization services utilizing advanced software like Chief Architect and 3D renderings. This approach allows you to visualize your remodel in detail prior to the start of construction, minimizing expensive alterations and ensuring the project aligns with your lifestyle and financial plan.

Certainly, our team is comprised of licensed and insured professionals dedicated to delivering exceptional workmanship on every project we undertake.

At River Ridge Improvements, we distinguish ourselves by blending meticulous craftsmanship, robust materials, and individualized service. Our design-centric approach ensures clarity and confidence before construction begins. We take pride in fostering enduring relationships and creating results for our clients.

Certainly, we have extensive experience in constructing custom and luxury homes. We greatly enjoy collaborating with clients and architects to transform ambitious concepts into stunning realities.

We accept cash, checks, ACH payments, and all major credit and debit cards, including Visa, MasterCard, Discover, and American Express. Please note that a 3.5% fee is applied to all credit and debit card transactions.

Yes, we provide a 12-month warranty on labor and materials.

Our schedule varies depending on the season and project size. Generally, we are booked several weeks in advance, and larger projects may require extra lead time. During your consultation, we’ll provide a realistic timeline so you know what to expect. Careful planning upfront ensures a smoother process, especially for larger projects.

Yes. You’ll have a dedicated point of contact throughout your project to handle questions, coordination, and updates, ensuring clear communication and minimizing confusion as the work progresses.

Our process begins with an initial consultation to understand your goals and budget, followed by a basic estimate to ensure alignment. If you choose to move forward, we refine selections and details to create a complete estimate and project plan. Once approved, we finalize a contract, schedule the work, manage the project from start to finish, and conduct a final walkthrough to ensure everything meets your expectations.

Changes can arise during construction, especially on remodels where existing conditions may be hidden. Whenever possible, we discuss changes in advance, provide clear pricing, and document them through a written change order for your approval before proceeding. In urgent situations that could cause damage or safety issues, we address the problem immediately and notify you as soon as possible, providing details and pricing promptly. Our goal is always transparency, clear communication, and keeping your project on track.

Yes. While we primarily focus on residential projects, we also take on select small commercial work when it aligns with our team’s expertise and schedule.

In most cases, yes—though it depends on the scope of the project. We’ll review any potential impacts on your daily routine in advance so you can plan accordingly.

We take care to protect floors, surfaces, and surrounding areas, keeping the job site as clean and contained as possible. While construction is never completely dust-free, we are mindful of your home and maintain regular cleanup throughout the project.

Your project will be completed by a combination of our skilled in-house crew and trusted subcontractors we’ve worked with for years. Everyone involved is experienced, reliable, and held to our high standards for quality and accountability.

No—we focus on quality, clear communication, and long-term value. Our pricing reflects the experience, planning, and attention to detail needed to do the job right.

We price projects based on materials, labor, planning, and project management. Every estimate is provided in writing, so you know exactly what’s included before work begins.

Yes. A deposit is typically required to secure your spot and cover initial project costs. The exact amount depends on the scope of work and will be clearly outlined in your written estimate.

We strive to work within your budget by discussing priorities and options upfront. If needed, we can suggest alternatives or phased approaches to help align the project with your goals and investment.

No. We focus on projects that align with our experience, schedule, and team. This ensures we can give each project the time, attention, and quality it deserves.

Getting started is simple—contact us to schedule a consultation. We’ll discuss your project, answer your questions, and guide you through the next steps.

We are not a handyman service. Occasionally, we may take on small repairs for previous customers if our schedule allows. Any work covered under our warranty will always be addressed promptly.